Key Responsibilities 1 Customer Support - Respond to customer inquiries via live chat providing accurate and helpful information - Resolve customer complaints and issues in a timely and professional manner - Escalate complex issues to senior support agents or technical teams 2 Communication - Engage with customers in a friendly empathetic and skilled manner - Provide product information troubleshooting tips and solutions 3 Issue Resolution - Troubleshoot and resolve technical issues - Follow up with customers to ensure issues are resolved 4 Documentation - Document customer interactions and feedback - Update CRM or support software with customer information and issue resolution details 5 Performance Metrics - Meet chat response time resolution rate and customer satisfaction targets Contact HR Vinay 91 9O84622136 Job Types Full-time Permanent Fresher Pay 18 724 10 - 31 959 41 per month Work Location In person
📌 Chat Support Executive (Telangana)
🏢 Cindrel Systems
📍 Telangana
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