Position: Vendor Telecaller (Vendor Outreach Executive)

Location: Gurugram, India (Supporting UAE & GCC Projects)

Employment Type: Full-Time

About GreensTurn Tech Ltd.

GreensTurn Tech Ltd. is an AI technology company headquartered in Dubai, UAE. Our AI-powered platform, SustainInsight, enables leading real estate developers, infrastructure companies, and enterprises to automate sustainability, compliance, and vendor prequalification processes.

We are looking for energetic and customer-focused Vendor Telecallers to engage with suppliers, explain the benefits of vendor registration, and drive successful onboarding onto our Vendor Portal.

Role Overview The Vendor Telecaller will be responsible for contacting suppliers, explaining the vendor registration process, encouraging registrations, and conducting regular follow-ups until the registration process is completed. The ideal candidate should possess excellent communication skills, a persuasive attitude, and a customer-centric approach.

Key Responsibilities

Vendor Outreach

- Contact suppliers from assigned databases through phone calls.
- Introduce the company and explain the vendor registration process.
- Educate vendors about the perks and requirements of registration.
- Build relationships and encourage suppliers to register on the platform.

Follow-up and Vendor Engagement
- Conduct regular follow-up calls with vendors.
- Share registration links, user guides, and relevant information via email and WhatsApp.
- Handle vendor queries and objections professionally.
- Coordinate with the Vendor Onboarding team for successful registrations.





Lead Qualification and Data Management
- Identify interested vendors and verify their contact details.
- Update supplier information in the CRM system.
- Coordinate with internal teams to ensure smooth onboarding.
- Maintain accurate records of all interactions.

CRM and Reporting
- Record daily activities and call logs in the CRM.
- Track follow-ups and registration status.
- Submit daily and weekly productivity reports.
- Ensure data accuracy and timely updates.

Team Collaboration
- Work closely with Vendor Onboarding Executives and Managers.
- Participate in team meetings and training sessions.
- Share vendor feedback to improve onboarding processes.

Key Performance Indicators (KPIs)
- 80120 outbound calls per day.
- Number of meaningful vendor conversations.
- Registration links shared.
- Vendor registration initiation rate.
- Follow-up completion rate.
- CRM data accuracy.
- Achievement of daily and monthly targets.

Qualifications
- Graduate in any discipline.
- 1–2 years of experience in telecalling, customer service, telesales, lead generation, BPO, inside sales, or customer support.
- Freshers with excellent communication skills can also apply.

Required Skills




- Excellent spoken English and Hindi communication skills.
- Strong persuasion and negotiation abilities.
- Professional telephone etiquette and customer service skills.
- Basic knowledge of Microsoft Excel, Outlook, and web applications.
- Experience with CRM platforms such as HubSpot, Zoho, or Salesforce is preferred.
- Strong interpersonal and problem-solving skills.
- Ability to manage multiple follow-ups and work under targets.

Preferred Experience
- BPO or call center operations.
- Customer support and telesales.
- Vendor management and supplier onboarding.
- Procurement support.
- Real estate, construction, infrastructure, or SaaS industries.
- UAE and GCC business environment.

Keywords Telecalling, Vendor Outreach, Vendor Registration, Vendor Management, Supplier Onboarding, Customer Support, Inside Sales, Telesales, Lead Generation, BPO, Call Center Operations, CRM, HubSpot, Zoho, Salesforce, Follow-up Management, Customer Service, Procurement Support, SaaS, Real Estate, Infrastructure, UAE Market, GCC Market, Communication Skills.

Career Growth

Vendor Telecaller Vendor Onboarding Executive Vendor Onboarding Manager Vendor Operations Manager

Why Join GreensTurn?

- Work with leading enterprises across the UAE and GCC.
- Be part of a fast-growing AI technology company.
- Receive structured training and career development opportunities.
- Gain exposure to vendor management, customer success, and enterprise SaaS platforms.
- Competitive salary and performance-based incentives.

Experience: 1–2 Years Location: Gurugram, India

📌 Vendor Telecaller (Vendor Outreach Executive) (Gurugram)
🏢 Greensturn
📍 Gurugram