Roles and Responsibilities

- Act as the primary day-to-day liaison between business stakeholders, internal IT engineering teams, and external vendors.

- Translate business requirements into technical requests and communicate IT status back in clear, non-technical language.

- Support Project Managers with schedule updates, milestone tracking, action logs, risk registers, and change requests.

- Run daily stand-ups and task reviews across cross-functional IT teams including Network, Server/Systems, Security, and Service Desk.

- Schedule maintenance windows across network, servers, storage, and sFTP systems to minimize business disruption.

- Track patching cycles, system upgrades, and decommissioning through the internal Change Advisory Board (CAB) process.

- Draft skilled project communications, weekly/monthly status reports, and Minutes of Meeting (MoM) with assigned action owners.

- Follow up on procurement tasks, vendor deliverables, and handover activities to ensure project closure according to SLAs.

Preferred Candidate Profile

- Experience:



1 to 3 years in IT service delivery, project coordination, or technical liaison roles.

- Education: Bachelor degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.

- Technical Expertise: Foundational literacy in networking (LAN/WAN, switches), servers (Windows/Linux), storage (SAN/NAS), sFTP, and cloud basics.

- Tools: Proficiency in MS Office (Excel, PowerPoint, Word, Outlook) and project tools such as Jira, MS Project, or Trello.

- Certifications & Delivery: ITIL Foundation certification or exposure to Agile/hybrid project frameworks is preferred.

- Soft Skills: Exceptional written/verbal communication, email etiquette, proactive follow-through, and multi-tasking skills.

- Assumed Requirements: Standard business working hours with occasional flexibility for off-hours maintenance window coordination; hybrid or onsite placement based on company policy.

📌 TT Infrastructure Project Coordinator (Chennai)
🏢 SG Analytics
📍 Chennai