- KaroTrip Mumbai, Maharashtra, India (On-site) Job Title: Executive

- Operations (Corporate Travel) Location: Malad, Mumbai Job Type: Full-time

About the Role

- We are seeking a highly organized and experienced Assistant Manager Operations (Corporate Travel) to join our dynamic team.

- The ideal candidate will support the Operations team in overseeing day-to-day corporate travel activities, ensuring seamless, cost-effective, and policy-compliant business travel for our clients/employees.

- You will lead a team of travel consultants, manage vendor relationships, and ensure high levels of client satisfaction.

Key Responsibilities

- Operations Oversight: Manage daily travel operations, including air ticketing, hotel bookings, visa processing, and ground transportation, ensuring accuracy and efficiency.

- Team Leadership: Supervise and mentor a team of travel consultants and coordinators to deliver exceptional customer service.

- Policy Compliance: Ensure all travel arrangements adhere to company travel policies (traveler safety, cost controls, and booking guidelines).

- Vendor Management: Build and maintain relationships with travel vendors (airlines, hotels, TMCs) to secure best rates and resolve service issues.

- Issue Resolution: Handle urgent, high-level, or emergency travel situations (disruptions, cancellations) promptly.

- Reporting & Analytics:



Generate operational reports on spend, travel patterns, and KPI metrics (AHT, CSAT) for management.

- Process Improvement: Identify operational bottlenecks and implement improvements to optimize efficiency.

Required Skills & Qualifications

- Experience: Minimum 5-8 years of experience in corporate travel operations, preferably with at least 1-2 years in a supervisory role.

- Systems Knowledge: Proficiency in GDS (Amadeus, Galileo, or Sabre) and Online Booking Tools (OBT).

- Problem-Solving: Strong ability to handle high-pressure situations and crisis management.

- Communication: Excellent verbal and written communication skills for client-facing and vendor negotiations.

- Education: Bachelors degree in Tourism, Hospitality, Business Administration, or a related field.

- Analytical Skills: Comfortable with MS Office Suite (especially Excel) and data reporting.

What We Offer

- Market-competitive salary and performance-based bonuses

- Health insurance and advantages.

- Opportunities for career growth in a fast-paced travel firm.

- How to Apply Please submit your updated resume and a brief cover letter through LinkedIn, or send it directly to [email protected] with the subject line "Application: Executive

- Corporate Travel Ops".

📌 Travel Operations Executive (Malad West)
🏢 KaroTrip
📍 Malad West