Role & responsibilities

Transport Operations

- Manage the day-to-day operations of the school's transport department.
- Ensure safe, effective, and punctual pick-up and drop-off of students.
- Develop and optimize bus routes to maximize efficiency while minimizing travel time.
- Monitor daily transport operations and resolve operational issues promptly.
- Ensure adequate transport coverage for field trips, extracurricular activities, examinations, and school events.
- Monitor GPS systems, route tracking, and vehicle movement to ensure service reliability.

Fleet Management
- Oversee the maintenance and operational readiness of all school buses and transport vehicles.
- Plan preventive maintenance schedules and coordinate repairs with vendors/workshops.
- Monitor vehicle fitness certificates, permits, insurance, pollution certificates, and registration renewals.
- Maintain records of servicing, breakdowns, fuel consumption, mileage, tyre replacements, and repairs.
- Conduct regular inspections to ensure buses are clean, safe, and roadworthy.

Safety & Compliance
- Ensure compliance with all applicable transport regulations and school transport safety guidelines.
- Conduct regular safety audits of buses and transport operations.
- Verify that all buses are equipped with mandatory safety equipment including GPS, CCTV, first aid kits, fire extinguishers, speed governors, emergency exits, and other required safety devices.
- Ensure drivers, attendants, and transport staff comply with child safeguarding policies.
- Conduct emergency evacuation drills and safety awareness programmes.
- Investigate accidents, incidents, and complaints and implement corrective actions.

Driver & Bus Attendant Management
- Recruit, train, schedule, supervise, and evaluate drivers and bus attendants.




- Verify driver licences, police verification, medical fitness, and statutory documentation.
- Conduct regular performance reviews and safety briefings.
- Ensure proper duty rosters and attendance management.
- Promote safe driving practices and excellent student behaviour management.

Parent & School Communication
- Act as the primary point of contact for transport-related enquiries.
- Communicate route changes, delays, emergencies, and service updates to parents.
- Address transport complaints professionally and ensure timely resolution.
- Coordinate with school leadership regarding transport planning and student safety.
- Maintain strong relationships with parents through responsive customer service.

Vendor Management (Applicable where transport services are outsourced)

- Manage transport contractors and ensure adherence to service level agreements (SLAs).
- Conduct regular vendor performance reviews.
- Ensure contractual compliance, billing accuracy, and quality standards.
- Recommend improvements to transport services and vendor performance.

Administration & Reporting
- Maintain accurate transport records and student bus allocations.
- Prepare daily, weekly, and monthly operational reports.
- Monitor transport budgets, fuel expenses, maintenance costs, and vendor invoices.
- Maintain MIS reports, incident logs, and compliance documentation.
- Analyse transport data to improve efficiency and reduce operational costs.

Preferred candidate profile

- Student transport safety record
- On-time bus arrivals and departures
- Route efficiency and optimization
- Parent satisfaction levels
- Compliance audit scores
- Vehicle uptime and availability
- Preventive maintenance adherence
- Driver performance and attendance
- Fuel cost management
- Transport complaint resolution time

📌 Transport Manager (Coimbatore)
🏢 Gems Education Holdco
📍 Coimbatore