Track Lead - Release Management, ServiceNow

Experience: 5 to Not Available years

Location: Bangalore, India

Skills: Release Management, Infrastructure Migration, Data Center Migration, Unix, Linux, ITIL, ServiceNow, Jira, stakeholder management

Job Summary

We are looking for a Release Lead to drive a critical Data Center (DC) Migration program. This role will be responsible for planning and executing migration releases, ensuring seamless transition of infrastructure and applications with minimal downtime.

Key Responsibilities

- Own and manage the BIOS to EFI conversions and cutovers to next DC migration release plan
- Coordinate across infra, Unix/Linux, network, storage, and application teams
- Lead migration execution including pre-checks, cutover, and post-validation
- Manage change requests (ServiceNow) and ensure CAB approvals
- Handle risk assessment, rollback planning, and issue resolution




- Act as the primary escalation point during migration windows
- Drive war-room calls and stakeholder communication

Skill Requirements

- 5 years in Release Management / Infrastructure Migration
- Hands-on experience in Data Center Migration programs
- Strong understanding of Unix/Linux systems and infrastructure
- Exposure to ITIL processes (Change, Incident, Release Management)
- Experience with tools like ServiceNow, Jira, MS Project
- Robust coordination & stakeholder management skills
- Ability to work in high-pressure migration cutovers (weekends/nights)
- Proactive, detail-oriented, and solution-driven mindset

Other Requirements

- Itil Foundation Certification (Recommended)
- Release Management Certification (Optional But Valuable)

📌 Track Lead Release Management, ServiceNow (India)
🏢 HCL Technologies
📍 India