- Ticketing Manager / Executive - Travel Background

- Karo Trip Mumbai, Maharashtra, India (On-site) Job Title: Ticketing Manager (Corporate & Airline Relations) Location: Malad, Mumbai Job Type: Full-time Company Overview 'Karo Trip' is a premier travel management company dedicated to delivering seamless, technology-driven travel solutions for our diverse clientele.

- With a focus on innovation and excellence, we bridge the gap between traditional travel expertise and modern digital infrastructure.

- Our team thrives in a fast-paced, cooperative environment where every member plays a vital role in redefining the travel experience through cutting-edge API integrations and strategic partnerships.

Role Overview

- We are seeking a strategic and technical Ticketing Manager to lead our air ticketing operations.

- You will be responsible for the end-to-end lifecycle of air travel, from negotiating airline contracts to overseeing complex corporate and series fare distribution.

- This role requires a blend of deep industry knowledge in fare construction and a forward-looking approach to API and NDC (New Distribution Capability) integrations.

Key Responsibilities

- Airline Contracting & Relations: Lead negotiations with domestic and international carriers to secure favourable group airfares, tactical incentives, and corporate rates.

- Fare Management: Oversee the implementation of Corporate Fares and Series Fares (fixed departures), ensuring optimal seat allotment and tariff updates.

- Technical Distribution:



Drive NDC adoption and API integration projects to enhance product connectivity and real-time inventory access.

- Operations & Ticketing: Manage the full ticketing lifecycle, including complex PNR creation, automated re-issuance, refunds, and cancellation processes.

- Quality Control: Monitor Agent Debit Memos (ADMs) and Billing and Settlement Plan (BSP) reconciliation to mitigate financial risks.

- Team Leadership: Mentor a high-performing team on advanced GDS techniques, fare code decoding, and industry-standard SOPs.

Required Skills & Experience

- Experience: 5-10 years in airline ticketing or Corporate/MICE operations, with at least 3 years in a leadership role.

- GDS Expertise: Expert-level proficiency in Amadeus, Sabre, or Galileo for complex international itineraries.

- Fare Knowledge: In-depth mastery of IATA fare construction, Passenger Type Codes (PTC), and global pricing units (NUC/IROE).

- API/NDC: Familiarity with XML/API structures and New Distribution Capability (NDC) standards for contemporary airline retail.

- Negotiation: Proven track record of managing supplier relationships and securing airline incentive contracts.

- Certification: IATA Advanced Fares & Ticketing or equivalent certification is highly preferred.

What We Offer

- Competitive salary and performance-based bonuses Health insurance and benefits.

- Opportunities for career growth in a fast-paced travel firm.

- How to Apply Please submit your updated resume and a brief cover letter through LinkedIn, or send it directly to [email protected] with the subject line "Application: Ticketing Manager

- Corporate & MICE Travel Ops".

📌 Ticketing Manager / Executive (Malad West)
🏢 KaroTrip
📍 Malad West