Position: Telecaller

Experience: 0–2 Years (Freshers with good communication skills can also apply)

Qualification: Any Graduate / HSC / Diploma

Key Skills:

- Valuable English communication skills (spoken and written)
- Fluent in Hindi and Marathi (preferred)
- Excellent telephone etiquette and customer handling skills
- Strong interpersonal and listening skills
- Basic computer knowledge (MS Office, Email, CRM/ERP is an advantage)
- Ability to convince and follow up with customers
- Positive attitude and result-oriented approach

Roles & Responsibilities:

- Make outbound calls to prospective customers.
- Handle inbound customer inquiries professionally.
- Explain products and services clearly to customers.
- Generate leads and schedule appointments for the sales team.




- Maintain customer records and update the CRM/ERP system.
- Follow up with existing and potential customers.
- Achieve daily and monthly calling targets.
- Coordinate with internal teams for customer requirements.
- Resolve basic customer queries and escalate issues when required.

Preferred Candidate Profile:

- Excellent English communication skills.
- Confident and polite speaking ability.
- Good negotiation and persuasion skills.
- Ability to work under targets and deadlines.
- Immediate joiners will be preferred.

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Tellecaller (Pune)
🏢 Nihva Technologies
📍 Pune