Company Description HDFC Sales Private Limited is a subsidiary of HDFC Bank Ltd., established as a distribution arm to provide doorstep service to clients of the HDFC group. The company focuses on delivering convenient and personalized financial solutions to individuals. Its product portfolio includes home loans, life insurance, and general insurance, helping customers manage their financial needs effectively.

Team members at HDFC Sales work in a dynamic, service-oriented environment with opportunities to engage directly with customers and contribute to their financial well-being.

Role Description The Telesales Specialist is a full-time, on-site role based in Chennai. In this position, the specialist will make outbound and handle inbound calls to promote and explain financial products such as home loans, life insurance, and general insurance, and convert leads into successful sales. Daily responsibilities include understanding customer needs, providing accurate product information, addressing queries, and maintaining high standards of customer service.

The role also involves recording interactions in the system, following up on prospects, meeting sales targets,



and coordinating with internal teams for smooth onboarding of customers.

The Telesales

Specialist may participate in regular training and briefings to stay updated on product features, regulatory guidelines, and sales techniques.

Qualifications Strong customer-facing skills including Customer Service and Customer Support.

Excellent Communication skills, both verbal and written, with clear and professional phone etiquette.

Proven Sales abilities, including negotiation, lead conversion, and target achievement.

Capability to participate in and benefit from Training, and to apply new product and process knowledge effectively.

Basic understanding of financial products such as loans and insurance is preferred.

Ability to work in a rapid-paced, target-driven environment and manage multiple customer interactions efficiently.

Proficiency with telecalling tools and CRM or customer management systems is an advantage.

Minimum educational qualification: high school diploma; a bachelor’s degree in any field is desirable.

📌 Telesales Specialist (Chennai)
🏢 HDFC Sales Private
📍 Chennai