09 Aug
|
Hi-Focus
|
Chennai
Job summary:
We are looking for an motivated Telecaller / Tele-Sales Executive to handle outbound and inbound calls, convert prospects, and maintain professional customer communication. The ideal candidate should be target-driven, process-oriented, and comfortable working in a high-volume calling workplace.
Role & responsibilities
- Make outbound calls / handle inbound calls as per process requirement.
- Contact potential or existing customers to inform them about products/services
- Understand customer requirements and recommend suitable solutions.
- Take requirements, forward lead details to the relevant field sales team, take proper follow ups with them, maintain in sheet.
- Achieve daily, weekly, and monthly call and conversion targets.
- Accurately update call details, lead status, and remarks in CRM.
- Schedule follow-ups and ensure timely closure.
- Handle customer objections and complaints professionally.
- Maintain high standards of customer interaction and brand representation.
- Follow scripts, processes, and compliance guidelines.
Preferred candidate profile
- Education: Graduate in any specialization will be eligible.
- Language: Fluent in Hindi, English, and Tamil (Other regional language will be an added advantage).
- Experience: In CCTV, electronics or security industry will be preferred.
Interested Candidates can forward your resumes
Contact HR : (phone hidden)
📌 Telecalling Executive (Chennai)
🏢 Hi-Focus
📍 Chennai