We are looking for an enthusiastic and customer-focused Telecalling Executive to represent Royal Enfield. The role involves contacting customers over the phone to provide information about Royal Enfield motorcycles, service bookings, offers, and customer follow-ups.
Key Responsibilities:
- Make outbound calls to existing and potential customers
- Inform customers about Royal Enfield bikes, test rides, service reminders, and offers
- Follow up with leads generated from walk-ins, website inquiries, and campaigns
- Schedule test rides and service appointments
- Handle customer queries professionally and maintain high customer satisfaction
- Update customer details and call records accurately in the system
- Achieve daily and monthly call and conversion targets
Requirements:
- Minimum qualification: 10+2 / Any Graduate
- Valuable communication skills in [local language] and English/Hindi
- Basic knowledge of motorcycles preferred (Royal Enfield knowledge is a plus)
- Ability to handle customers politely and confidently
- Basic computer knowledge
Skills Required:
- Strong verbal communication
- Customer service orientation
- Persuasion and negotiation skills
- Time management
Job Type: Full-time Pay: ₹11,000.00 - ₹14,000.00 per month
Work Location: In person
📌 Telecaller (Dehradun)
🏢 Royal Enfield (Allied Auto Agencies)
📍 Dehradun
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