We are looking for a highly skilled and experienced Telecaller Executive to join our team at FindingPi Pvt. Ltd., located in the Software Product industry. The ideal candidate will have 1-6 years of experience.
Roles and Responsibility
- Handle customer inquiries and provide excellent customer service.
- Make outbound calls to promote products or services.
- Build strong relationships with customers through effective communication.
- Meet sales targets and achieve monthly goals.
- Collaborate with the sales team to share best practices and improve performance.
- Maintain accurate records of customer interactions and sales activities.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Robust problem-solving and analytical skills.
- Proficient in using CRM software and other telecalling tools.
- Ability to build rapport with customers over the phone.
- Strong negotiation and closing skills.
- Experience working in a similar role, preferably in the Software Product industry.