LIBERTY 21 VENTURES PRIVATE LIMITED

Designation:Tele Sales Executive

Job Location:Secunderabad, Hyderabad job Purpose: Making a large volume of calls/emails to explain the companys product range. The person should be able to generate new leads, coordinate order details between the customer & factory, showing customer around our experience center and fill relevant sales reports. Responding to complaints from customers and give after-sales support when requested is also a must.

Responsibilities:• Making a high number of calls and sending high volumes of emails

- Converting calls into order conformation and follow up with the factory for dispatch and installation.
- Monitor and maintain the customer data in the required formats.
- Responding to customer complaints and ensuring they are rectified at the earliest within 24 hours.




- Follow up for payment from customers on time to ensure effective functioning
- Inform clients of unforeseen delays or problems
- Monitor the teams progress, identify shortcomings and propose improvements.
- Handle the processing of all orders with accuracy and timelines.
- Maintaining customer satisfaction and feedback forms
- Any other responsibility as assigned by the management.

Requisite Skills:• Excellent and persuasive communication skills in English & Telugu

- Basic computer knowledge (MS Word & Excel)
- Passionate, hard worker and well-organized professional with power to prioritize and multitask.
- Ability to meet deadlines.
- Good liaison with all other department members.

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