The Telecaller is responsible for contacting potential and existing customers via phone to generate leads, promote services, follow up on inquiries, and close sales where applicable. This role directly impacts revenue. Results matter more than talk.

Key Responsibilities

- Make outbound calls to prospective customers from provided leads/databases
- Handle inbound calls and respond to customer inquiries professionally
- Explain company services clearly and persuasively
- Generate qualified leads and schedule follow-ups or appointments
- Maintain accurate records of calls, leads, and outcomes in CRM or tracking sheets
- Follow up consistently on interested prospects until closure
- Meet or exceed daily and monthly call and conversion targets
- Handle customer objections logically, not emotionally




- Coordinate with sales/operations teams for lead handover
- Maintain strict confidentiality of customer and company data

Requirements & Skills (Non-Negotiable)
- Minimum qualification: 10+2 / Any Graduate
- Proven communication skills in Hindi + local language
- Clear voice, confident pitch, and basic sales mindset
- Ability to handle rejection without losing momentum
- Basic computer knowledge (Excel, CRM, WhatsApp, email)
- Goal-oriented and disciplined with follow-ups
- Prior telecalling or sales experience is preferred (freshers with hunger can apply)

Job Type: Full time Pay: From ₹12,000.00 per month

Work Location: In person

📌 Tele Calling Executive (Tiruchirappalli)
🏢 Fenex Events and Tours Private
📍 Tiruchirappalli