Job Overview:

We are looking for a proactive and energetic Tele Counsellor responsible for engaging with prospective students over calls, understanding their study abroad or education-related queries, providing initial guidance, and identifying potential leads. The role involves pre-counselling, CRM management, and seamless handover of qualified leads to senior counsellors.

Key Responsibilities:

- Make 80-100 outbound calls per day to student leads provided by the organization

- Engage students in meaningful conversations and build rapport

- Understand student requirements such as:

- Study destination preference

- Course interest (UG/PG/MBA etc.)

- Budget and eligibility

- Provide basic information and pre-counselling support regarding courses, countries, and universities





- Identify interested and qualified leads and forward them to senior counsellors for detailed counselling

- Maintain accurate and updated records in CRM on a daily basis

- Track follow-ups and ensure timely callbacks

- Achieve daily/weekly call targets and conversion quality benchmarks

- Coordinate with counselling and admission teams for smooth lead transition

- Maintain professional communication and student engagement throughout the process

Pay: ₹8,869.20 - ₹15,000.00 per month

Benefits

- Cell phone reimbursement

- Commuter assistance

- Versatile schedule

- Internet reimbursement

- Leave encashment

- Paid sick time

Work Location: In person

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