We are looking for a Tele caller Executive to handle customer inquiries, provide support, and ensure a positive customer experience. The candidate will be responsible for resolving customer issues efficiently and maintaining strong customer relationships.

Key Responsibilities:

- Handle inbound and outbound customer calls, emails, and messages
- Respond to customer queries in a timely and professional manner
- Provide accurate information about products/services
- Resolve customer complaints and escalate issues when necessary
- Maintain customer records and update information in CRM systems
- Follow up with customers to ensure satisfaction
- Coordinate with internal teams for issue resolution
- Achieve customer satisfaction and service quality targets

Required Skills:





- Good communication skills (verbal & written)
- Strong problem-solving ability
- Basic computer knowledge (MS Office, CRM tools)
- Ability to handle pressure and manage multiple tasks
- Active listening skills
- Customer-focused attitude

Qualifications:

- Any UG/PG degree
- Freshers or experienced candidates can apply

Experience:

- 0–3 years in customer service or related field

Job Types: Full-time, Part time, Fresher, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month

Education

- Bachelor's (Preferred)

Experience:
- Inbound voice: 1 year (Preferred)

Work Location: In person

📌 Tele Caller Executive (Coimbatore)
🏢 Diagnostep healthcare
📍 Coimbatore