Technical Service Manager (Kochi)

Technical Service Manager (Kochi)

09 Aug
|
Litmus7
|
Kochi

09 Aug

Litmus7

Kochi

- 10+ years of experience in production operations / service management / technical operations / SRE-adjacent roles in enterprise systems.

- Familiarity supporting a custom-built eCommerce platform in a distributed environment.

- Robust technical understanding of Java microservices architecture, API management, Event streaming/messaging using Kafka, Azure Integration Services (Logic Apps / Service Bus / Event Grid / etc.), ESB concepts (routing, transformation, orchestration, canonical models).

- Proven capability running:
- Incident management (P1/P2), SWAT calls, stakeholder comms.

- Problem management and driving RCAs to closure

- SOP/runbook authoring and operational governance.

- Strong understanding of observability and ops practices:

- Logs/metrics/traces, alerting hygiene, dashboards, error budgets.

📌 Technical Service Manager (Kochi)
🏢 Litmus7
📍 Kochi

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