Organization- Hyatt Centric Candolim Goa Summary

- To ensure the Rooms experience from check-in to check-out for all guests, working through each member to ensure a seamless perfect guest experience and make adjustments where necessary.
- To ensure that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
- To meet and greet regular and VIP guests as appropriate, and to ensure the proper handling of all of their reservations, room assignments and check-in experience.
- To ensure the implementation of the hotel’s Guest Recognition Programme.

- To regularly inspect rooms and other Rooms areas to ensure that the set standards are being maintained.




- To work with the Engineering Department to maintain guest rooms and the public areas to the highest standard.
- To make sure that all Touches of Hyatt and the Rooms Top 20 are implemented.

- To feedback the results of the Consumer Audit and to ensure that the relevant changes are implemented.
- To work closely with other Department Heads in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- To make sure that Front Office associates work in a supportive and versatile manner with other departments, in a spirit of “We work through Teams”.

Qualifications Graduate

📌 Team Leader- Front Office (Reservations) (Goa)
🏢 Hyatt Centric
📍 Goa