Job Requirements

- Microsoft Exchange Server (35%)

- Email Security - EOP, Defender, MailMarshal, Vali mail (25%)

- Exchange Administration &
- Troubleshooting (20%)

- PowerShell &

- Automation (10%)

- ServiceNow &

- ITIL (10%)

1. Technical Expertise

Microsoft Exchange Administration with L2/L3 experience.

- Exchange Server 2016/2019, Exchange Online, Hybrid Exchange.

- Exchange Admin Center and Exchange Management Shell.

- Mailbox Databases, DAG, Mail Flow, SMTP, Send/Receive Connectors.

- Support large enterprise messaging environments.

1. Advanced Troubleshooting &
- RCA

- L3 escalation for messaging incidents.

- Troubleshoot mail flow, SMTP relay, Outlook, OWA, Autodiscover, queues.

- Lead Major Incident bridges and perform RCA.

1. Email Security &
- Compliance

- Administer EOP, Microsoft Defender, MailMarshal and Valimail.

- Manage SPF, DKIM, DMARC, transport rules, Safe Links, Secure Attachments.

- Support phishing, spoofing and malware investigations.

1.



Exchange Server Administration

- Manage DAG, databases, certificates, CUs, security patches and health checks.

- Support Hybrid Configuration Wizard and migrations.

1. Microsoft 365 &
- Hybrid

- Administer Exchange Online, shared mailboxes, M365 Groups, Entra ID and Azure AD Connect.

1. Performance Optimization

- Monitor Exchange health, optimize mail flow and database performance.

1. Security &
- Compliance

- DLP, Retention, Litigation Hold, eDiscovery, Journaling, vulnerability remediation.

1. Automation &
- Engineering

- PowerShell automation for mailbox provisioning, reporting and health checks.

1. Change &
- Release Management

- Exchange upgrades, CAB, rollback planning, minimal business disruption.

1. ITSM &
- Service Management

ServiceNow Incident, Problem, Change Management with SLA adherence

📌 Tcs Hiring Messaging/Administrator For Kolkata
🏢 Tata Consultancy Services
📍 Kolkata