The Opportunity

To lead surveillance and enforcement activities across the payment ecosystem by ensuring adherence to compliance policies, regulatory requirements, and organizational standards. The role focuses on monitoring compliance, identifying risks, driving corrective actions, and promoting a strong compliance culture across stakeholders.

Job Details

- Division: Risk Management
- Years of Experience: 10–18 Years
- Education: Graduate / Post-Graduate
- Full-time
- Location: Mumbai
- Permanent Role

Key Responsibilities

- Implement policies and procedures to ensure compliance adherence within the organization
- Monitor processes to ensure compliance with applicable federal, state, local laws, regulations, policies, and procedures
- Establish compliance standards across the payment ecosystem
- Ensure compliance programs are effective and efficient
- Plan, coordinate, and conduct regular compliance assessments to identify risks arising from non-compliance
- Recommend process improvements and corrective actions
- Monitor and analyze deficiencies and irregularities from a compliance perspective and provide effective solutions
- Liaise with internal and external stakeholders to improve compliance adherence
- Drive and promote a compliance culture across the payment ecosystem




- Provide updates and publish compliance reports covering status, key issues, and violations to senior management
- Provide inputs for revision of Policy / SOP / PG based on current business requirements
- Participate in reviews and share updates on non-compliance
- Investigate and act on compliance-related matters as per policy
- Ensure breaches and incidents are properly monitored, managed, documented, and reported
- Take enforcement action against non-compliant entities identified through surveillance or internal reporting
- Proactively identify potential red flags and mitigate risks before escalation
- Engage with ecosystem participants and bring in best practices in compliance
- Perform the role of a checker for various processes and sub-processes

Requirements

Key Skills and Experience:

- 10–18 years of total work experience
- Experience in Compliance / FRM / Payment Audit / AML (mandatory)
- Valuable understanding of the payments ecosystem
- Experience in compliance monitoring, surveillance, and enforcement
- Strong analytical and problem-solving skills
- Strong stakeholder management capabilities
- Excellent verbal and written communication skills

📌 Surveillance Enforcement & Compliance (Mumbai)
🏢 NPCI
📍 Mumbai