- Recommend appropriate lenses, frames, and optical products based on customer needs.

- Ensure excellent customer service and deliver a superior in-store experience.

- Achieve store sales targets and drive business growth.

- Manage daily store operations, including opening and closing procedures.

- Lead, train, and motivate the store team to achieve sales and service goals.

- Monitor staff performance and ensure productivity.

- Maintain inventory, coordinate stock replenishment, and minimize stock loss.

- Ensure visual merchandising and store presentation meet company standards.

- Handle customer queries, complaints, and service escalations professionally.

- Maintain accurate customer records and comply with optical and company standards.

- Prepare daily, weekly, and monthly sales and operational reports.

- Ensure compliance with company policies, SOPs, and audit requirements.

- Coordinate with Area Managers and support functions to ensure smooth store operations.

- Build robust customer relationships to improve repeat business and customer satisfaction.

📌 Store Manager/Store Business Head (Bengaluru)
🏢 Specsmakers Opticians
📍 Bengaluru