About ISS:

ISS is a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive, and enjoyable – delivered to high standards by people who care.

The ISS Group was founded in Copenhagen, Denmark in 1901 and has grown to become one of the world's leading Facility Services companies with presence in over 30 countries across Europe, Asia, North America, Latin America and Pacific. ISS, today, is the world’s fourth largest private employer serving thousands of both public and private sector customers.

As a global company with a heritage of fairness, equality, and inclusion, we empower all our people to deal with problems and opportunities when they arise. From our origins in 1901, we have been a people organization with a robust belief that individuals who work together make a difference. We know that when we get things right, it enhances lives and makes the world work better – and that is what drives us.

ISS India has been operating since 2005 and has grown to over 44,000 employees. With over 1,000+ clients, managing 180 million square feet of blue-chip facilities, serving over 750k+ meals per day, securing and guarding over 2500 facilities, we have a presence in 150+ cities across 21 States. ISS India is today a significant player in the Facility Management & Professional Services industry in India.

ISS India has been ranked 6th amongst India’s Best Companies to work for 2022 by The Great Place to Work Institute.



ISS India is also honored for the 2nd year in a row for its High-Trust High-Performance culture by The Great Place to Work Institute. Know more about ISS on http://www.in.issworld.com/

Key Responsibilities:

- Identify training and development needs through job analysis, performance appraisals, and regular consultation with line managers and department heads.
- Design, develop, and deliver effective training programs tailored to various facility management roles, including housekeeping, maintenance, security, and technical services.
- Create learning materials such as manuals and presentations to support training initiatives.
- Conduct onboarding programs for new facility staff to ensure proper orientation to company policies, safety standards, and job-specific requirements.
- Implement training schedules and ensure timely delivery of sessions, both online and in-person, across multiple locations.
- Evaluate the effectiveness of training programs through assessments, feedback, and performance tracking to ensure knowledge retention and skill application.
- Monitor and ensure compliance with legal, safety, and quality standards across all training activities.
- Collaborate with vendors or external trainers when specialized training is required.
- Maintain accurate training records, certifications, and documentation for audit and reporting purposes.
- Plan & Optimize trainer utilization for effective execution of training calendars across client sites
- Assess Trainer performance and training delivery to meet client expectations and standards
- Self and team development

📌 Sr Manager Training & Development (Bengaluru)
🏢 ISS Facility Services India Private
📍 Bengaluru