Job Summary

Were looking for a technically strong, detail-focused specialist with proven experience in DELL/EMC SourceOne and Arctera(Veritas) Enterprise Vault, alongside solid capability in ITIL-aligned Change Management. This role is responsible for the day-to-day administration and optimisation of email archiving platforms, safeguarding data integrity, and ensuring changes are planned, governed, and delivered in a controlled manner.

Key Responsibilities

SourceOne & Enterprise Vault Administration

- Administer, monitor, and support SourceOne and Enterprise Vault environments.
- Perform platform installation, configuration, upgrades, and patching.
- Manage archiving operations, retention policies, and data lifecycle controls.
- Diagnose and resolve issues across archiving, indexing, search, and retrieval.
- Ensure solutions remain compliant with relevant legal, regulatory, and audit requirements.

Change Management

- Plan, document, and implement IT changes in line with Change Management best practices.
- Complete impact assessments and risk analysis for proposed changes.
- Coordinate with technical teams and business stakeholders to deliver changes smoothly.
- Maintain end-to-end change records, approvals, and supporting audit evidence.
- Contribute to CAB (Change Advisory Board) discussions and decision-making.

Operational Support

- Provide Level3 support for archiving and messaging services.
- Monitor performance and availability, driving stability and service continuity.




- Work closely with infrastructure, security, and application teams to resolve cross-domain issues.
- Produce and maintain technical documentation, runbooks, and SOPs.

Required Skills & Qualifications

- Strong hands-on experience with SourceOne (Dell EMC EmailXtender / SourceOne preferred).
- Proven administration experience with Arctera Enterprise Vault.
- Solid understanding of email archiving, journaling, and retention governance.
- Practical experience operating within Change Management processes.
- Working knowledge of Microsoft Exchange and/or Office 365 environments.
- Familiarity with storage, backup, and compliance tooling and concepts.
- Strong analytical capability with a structured approach to troubleshooting.

Preferred Qualifications

- Exposure to cloud-based, on-premise email compliance and archiving solutions.
- Scripting capability (preferably PowerShell).
- Understanding of legal hold and eDiscovery processes.

Soft Skills

- Clear communication and effective stakeholder engagement.
- Solid documentation discipline and attention to detail.
- Comfortable working in a fast-paced operational environment.
- Proactive, solutions-focused mindset.

Education

- Bachelor’s degree in Computer Science, IT, or a related discipline (or equivalent practical experience).

Additional Information

- Willingness to participate in shift and/or on-call support where required.
- Experience in large-scale enterprise environments is advantageous.

📌 SourceOne / Enterprise Vault Specialist (Faridabad)
🏢 Purview Services
📍 Faridabad