Title: Senior Programme Manager - Client Success
Location: India
Department/Client: Product Strategy & Client Success (Technology)
Reporting to: Chief of Staff (dotted line Product, Success Director)

Within Publicis Groupe’s Intelligent Creativity business, we specialize in bringing creative ideas to life, and to consumers. By combining 100 years of craft excellence with 6,000 experts across 52 locations of the world’s biggest studio network, we leverage the industry’s richest data, through the power of agentic AI, to radically redefine content production with Intelligent Content. We intuitively deliver this through Marcel Make, the world’s first Intelligent Content agent. The result? Predictively performing content that unlocks business growth in unprecedented ways. No more guesswork. No more waste.
Just content that works, working a lot harder.
About the role
The Senior Programme Manager (Client Success) is a senior, client‑facing role responsible for overseeing complex, multi‑stream technology programmes for Publicis Production’s clients across markets.



The role ensures that technology implementation, adoption, and success activities—including platform rollouts, integrations, training, testing, and adoption support to Product Success Directors (PSDs)—are delivered predictably, transparently, and in line with client expectations.

Operating across multiple client programmes concurrently, the Senior Programme Manager provides programme‑level governance, structure, and oversight, supporting Product Success Directors through progress tracking, structured stakeholder communication, RAID management, and executive‑ready reporting. The role is accountable for defining and maintaining programme reporting frameworks and for analysing programme data to generate meaningful insight for both internal leadership and client stakeholders.

Working closely with workstream and cross‑workstream leads, including Product Managers, Engineering Leads, Transition, Operations, and Techno

📌 Senior Program Manager (Bengaluru)
🏢 Publicis Production
📍 Bengaluru