Job Summary

We are looking for a highly motivated Senior Product Manager with 4–6 years of experience in CRM-based Digital Onboarding products within the BFSI domain. The ideal candidate will own the end-to-end product lifecycle, drive product strategy, collaborate with cross-functional teams, and deliver scalable onboarding solutions that enhance customer and partner experience.

The role requires solid expertise in Digital Account Opening, CRM platforms, Product Management, Partner Onboarding, Workflow Design, APIs, and Agile delivery, along with the ability to work closely with Business, Engineering, Architecture, Compliance, and Operations teams.

Key Responsibilities

Own the complete product lifecycle for CRM-based Digital Onboarding platforms, from product ideation to production support.
Define product vision, roadmap, and strategy aligned with business goals and customer needs.
Design scalable, configurable, and reusable onboarding journeys for Authorised Partners (APs), Referral Partners (RPs), Relationship Managers (RMs), and other partner ecosystems.




Architect onboarding workflows that enable configurable journeys with minimal development effort.
Lead solution design discussions involving APIs, workflow orchestration, integrations, platform scalability, and technical architecture.
Gather business requirements through workshops with Business, Compliance, Operations, Technology, and Architecture teams.
Prepare and maintain BRDs, FRDs, User Stories, Acceptance Criteria, Process Flows, Wireframes, Functional Specifications, Release Notes, and Product Documentation.
Define and implement Role-Based Access Control (RBAC) models across multiple business personas.
Own sprint planning, backlog prioritization, release planning, UAT coordination, production deployment, stakeholder communication, and change management.
Define onboarding funnel KPIs, monitor conversion rates, identify journey drop-offs, perform root cause analysis, and implement product improvements

📌 Senior Product Manager (Pune)
🏢 IOT Solutions World
📍 Pune