Title: Desktop Support Engineer
Experience: 2+ years
Location: Faridabad
Skills Required: Desktop support, Ticketing tools, L2 support
Notice Period: Immediate joiner or up to 1 month.

We at Coforge are seeking a “Desktop Support Engineer " to support IT operations in a quick-paced manufacturing environment

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Roles & Responsibilitie
s:Provide onsite support fo
r:Desktops and lapto
psBarcode and MRP printe
rsHandheld, fixed, and RF scanne
rsEnsure smooth functioning of production line IT infrastructure with minimal downti
meTroubleshoot hardware, software, and network-related issu
esHandle incidents, service requests, and changes using ServiceNow or similar ITSM too
lsMonitor and manage tickets within defined SLAs and escalate when requir
edPerform installation, configuration, and maintenance of IT equipme
ntCoordinate with L2/L3 teams and vendors for issue resoluti
onMaintain proper documentation of incidents and solutio
nsSupport a high-availability setting with quick turnaround ti

me

📌 Desktop Support Engineer (Faridabad)
🏢 Coforge
📍 Faridabad