Sikich is hiring an IT Support Engineer - NOC Analyst to join our Managed Services team. This is an infrastructure and server-side NOC role focused on monitoring, triaging, and supporting client server, network, cloud, and backup environments across multiple clients. The engineer will operate within defined NOC procedures, respond to infrastructure alerts, execute standard troubleshooting for common NOC events such as server, internet, and power outages, and escalate complex issues to senior engineers or US-based on-call consultants when required. Strong ownership, documentation discipline, and clean escalation are core expectations for this role.

About the firm
Sikich is a global company specializing in Accounting, Advisory, and Technical qualified services. With employees across the globe, Sikich ranks as one of the largest qualified services companies in the United States. Our comprehensive skillsets, obtained over decades of experience as entrepreneurs, business owners and industry innovators,



allow us to provide insights and transformative strategies to help strengthen every dimension of our clients businesses.
What will you do in this role?
Monitor client infrastructure environments including servers, networks, backups, cloud resources, and endpoint management platforms across multiple clients.
Investigate and triage infrastructure alerts related to servers, networking, internet connectivity, power, backups, and availability of business-critical systems.
Support Windows Server environments through service and role health checks, event log review, resource utilization checks, disk space monitoring, and basic server-side troubleshooting.
Perform Active Directory operations tasks including account status checks, group membership validation, account lockout investigation, and escalation of directory-related issues.
Troubleshoot DNS, DHCP, VPN, connectivity, and basic network incidents using standardized diagnostic steps.
Troubleshoot basic switching, VLAN,

📌 IT Support Engineer (Hyderabad)
🏢 Sikich India
📍 Hyderabad