Experience: 4+yrs
Location: Mumbai

Responsibilities:
• Support Global Physical Security Operational Centre Technology and Systems 24/7
• Support Global Physical Security Systems and Technology Throughout the Americas 24/7
• Provide Basic Systems Administration Support for Our Various Access Control Systems [Software House C*Cure and Lenel OnGuard]
• Provide Basic Quantum Secure S.A.F.E System Level 1 Technical Support
• Provide Closed Circuit Television and Network Video Recorder Systems Level 1 Technical Support
• Investigate Root Cause of Alarm Events and Work on Overall Nuisance Alarm Reduction Program
• Conduct Routine Systems Health Check on All Systems.
• Assist In Running Ad-Hoc Custom Reports from Our Various Access Control Systems as Necessary
• Have A Good Working Knowledge of Electrical, Electronic Systems & Basic Troubleshooting Skills to Support All of Our Security Systems Hardware/Software Level 1 Technical Support
• Assist Remote Field Engineers/Technicians in Their Troubleshooting Efforts, Opening & Tracking Service Tickets & Managing Escalation Process




• Job requirements:
• Requires experience with Microsoft operating systems (WIN7, WIN10, XP, Server 2008, 2013 & 2018)
• Positive understanding of IT networks - LAN/WAN, Intranet/Internet, Firewalls
• For this position must have a strong security systems background & working knowledge of variety of Physical Access Control & CCTV Systems
• Strong organizational & clear communication skills are absolutely required.
• Individuals in this position must be self-motivated requiring little or no direct supervision
• They must demonstrate strong multitasking ability to manage multiple different tasks
• Outstanding interpersonal and customer service skills
• Flexibility in work schedule and daily job function

Additional details:
• Working Knowledge of Enterprise Level Security Systems Such as Lenel OnGuard and Software House C*Cure
• Working Knowledge of Word Processing & Excel Spreadsheet Skills Are Absolutely

📌 System Analyst (Mumbai)
🏢 Convergint
📍 Mumbai