About DPDzero
DPDzero (www.dpdzero.com) is an AI Collections Company for financial institutions to run collections on autopilot. Our AI platform combines digital nudges, AI voice agents, and ethical human interventions to improve borrower experience, maximise recovery and reduce cost.
Trusted by industry leaders like IndusInd Bank, L&T; Finance, Tata Capital, Moneyview, Paysense, and others to manage collections from over 1 crore borrowers in India. Backed by GMO VenturePartners, Blume Ventures, India Quotient, and SMBC Asia Rising Fund.

What this role is really about
This role isn't about grooming a backlog, shipping features, or reviewing dashboards. You'll own the telecalling product end to end: its productivity, contactability, conversion, quality, and unit economics, and run it like the business-critical engine it is
.You're not joining to build another dialer. You're joining to build the operating system that will define how telecalling is done over the next decade.

Your mission
Own the engine. Own the productivity, contactability, and collections of the telecalling product.



Think like an operator who owns a number, not a PM who ships features.
Build the advisor's cockpit. Design the workbench, workflows, and in-call guidance that make every advisor minute count.
Make the calling stack reliable. Partner with engineering so outbound, inbound, and automated calling connects, routes, and recovers without losing capacity.
Decide who to call next. Turn borrower behaviour and contactability into intelligent queues that maximise productive conversations, not call volume.
Put AI on every call. Surface borrower context and next-best-action, and bring real-time and post-call assistance to the floor.
Build quality in. Make compliant flows, consent, audit trails, and automated evaluation part of the product, not a manual process bolted on.
Turn data into collections. Find the opportunities hidden inside millions of calls, and prove every win with a holdout, not an assert

📌 Product Manager (Bengaluru)
🏢 DPDzero
📍 Bengaluru