Business Analyst – MetricStream Global Solutions Team

Role Overview: The Business Analyst serves as the bridge between client stakeholders and the MetricStream implementation team, ensuring that customer requirements are accurately captured, translated into functional configurations, and delivered successfully within the GRC (Governance, Risk & Compliance) platform.

Key Responsibilities:
Client Engagement & Requirements
Conduct discovery workshops and stakeholder interviews to gather business and functional requirements
Document current-state processes and map them to MetricStream's capabilities (controls, risks, audits, issues, certifications, etc.)
Develop Functional Specifications, Best Practices, Lessons Learnt and process flow diagrams
Identify gaps between client needs and out-of-the-box MetricStream functionality and propose solutions
Implementation & Configuration Support
Work closely with technical consultants to translate requirements into platform configurations
Support data migration activities including legacy data mapping, template preparation, and validation




Assist in creating and reviewing test cases for UAT (User Acceptance Testing)
Facilitate UAT sessions and track defect resolution through to closure
Project Delivery
Collaborate with Project Managers to track milestones, risks, and deliverables
Maintain project documentation including meeting notes, action items, and status reports
Support change management activities including training material development and end-user walkthroughs
Stakeholder Management
Act as the primary point of contact for functional queries during implementation
Manage client expectations and escalate issues appropriately
Build trusted relationships with client business and IT teams

Required Qualifications:
Bachelor's degree in business, Information Systems, Finance, or a related field
8-10 years of experience in business analysis, consulting, or GRC-related implementations
Familiarity with GRC concepts such as SOX compli

📌 Business Analyst (Bengaluru)
🏢 MetricStream
📍 Bengaluru