The stipend will be provided after the successful completion of the 3-month internship.
About The Role
ViralChilly is looking for a proactive and enthusiastic Customer Support Intern who is eager to learn and grow in the IT & Digital Marketing industry. In this role, you'll support client communication, project coordination, outreach activities, lead generation, and relationship management while working closely with our Business Development, SEO, and Content teams.
Key Responsibilities
Search and identify relevant projects on Upwork and other freelancing platforms.
Analyze client requirements and prepare customized proposals.
Communicate with prospective clients through email and other communication channels.
Schedule meetings and coordinate with potential clients.
Follow up with prospects and maintain accurate lead records.
Coordinate with internal teams for project estimations and requirement gathering.
Research niche-specific websites, publications, blogs, and communities for outreach opportunities.
Conduct competitor research to identify collaboration and outreach opportunities.
Draft personalized outreach emails and maintain qualified communication with website owners, bloggers, editors, and publishers.
Maintain outreach databases, communication logs, and campaign records.
Track communication progress, response rates, and client interactions.
Prepare reports and suggest improvements to enhance communication and outreach effectiveness.
Build and maintain professional relationships with clients and external partners.
Stay updated with industry trends, digital marketing practices, and communication strategies.
Skills Required
Excellent Written & Verbal English Communication
Email Communication
MS Excel
MS Office
Google Sheets
Client Relationship Management
Research & Analysis
Propos
📌 Customer Support Intern (India)
🏢 ViralChilly: Create | Grow | Learn
📍 India
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