Role Overview:
Site Head – Closing Sales / Direct Sales will lead the complete sales ecosystem for a large-scale 400 Acre Township, driving high volume closures, leading a multilayered team and ensuring seamless customer experience. This role demands a robust leader with deep expertise in direct sales, exceptional closing abilities and advanced working knowledge of SFDC and sales operations. The position is responsible for revenue delivery, team performance, process governance and strategic growth of the township’s sales performance.

Key Responsibilities:
1. Sales Strategy & Revenue Delivery
Drive high volume direct sales to achieve monthly, quarterly and annual revenue goals.
Build and deploy aggressive sales strategies for lead conversion, pricing and deal closure.
Analyze market trends, competitor activities and customer behaviour to refine sales tactics and offerings.
Plan and execute weekend carnivals, micro events and high intent sales activations to maximize footfalls and closures.

2. Team Leadership & Performance Management




Lead a 30-member team including multiple Team Leaders, RMs and closing managers.
Set clear KPIs for productivity, follow-ups, conversion ratios and revenue output.
Conduct regular performance reviews and drive a culture of accountability, discipline and ownership.
Train and mentor teams on negotiation, pitching, objection handling and closing excellence.
Build an environment of teamwork, transparency and ethical sales behaviour.

3. Customer Experience & Relationship Management
Handle high-value customer interactions and conclude critical negotiations personally.
Build long-term relationships with HNI clients, channel partners and key stakeholders.
Ensure a smooth and premium customer journey from enquiry to booking to documentation.
Ensure customer issues, escalations and onboarding are resolved with speed and accuracy.

4. Deal Closure, Coordination & Process Governance
Oversee pricing, approvals, discounting and negotiation strategie

📌 Site Head Closing (India)
🏢 Kolte Patil Developers
📍 India