Position: Sr. Project Manager

Location: Indore (On-site)

Employment Type: Full-time

Experience: 10+ Years

Joining Availability: Immediate - 30 days

Note: Indore-based candidates will be preferred.

About the Role

Hiteshi Infotech Pvt. Ltd. is looking for an experienced Project Manager to lead the end-to-end delivery of enterprise software development projects. The ideal candidate should have a strong background in IT services and hands-on experience managing web, mobile application, and custom software development projects.

This role requires a proactive leader who can manage multiple projects simultaneously, mentor Technical Leads and cross-functional teams, build strong client relationships, and ensure successful project delivery while maintaining the highest standards of quality and customer satisfaction.

Key Responsibilities

- Lead end-to-end planning, execution, governance, and successful delivery of multiple software development projects.
- Manage web, mobile application, custom software, and enterprise application development projects simultaneously.
- Collaborate with Sales and Solution Teams during estimation, effort analysis, proposal reviews, and project planning activities.
- Validate project scope, assumptions, dependencies, and delivery feasibility before project kickoff.
- Participate in post-sales discussions and client handover meetings to understand project scope, clarify requirements, provide delivery inputs, and ensure a seamless transition from Sales to Project Execution.
- Understand client requirements and translate them into well-defined project plans, timelines, milestones, and deliverables.
- Lead, mentor, and guide Technical Leads and cross-functional development teams to achieve high performance.
- Own client relationships by conducting regular meetings, providing project updates, managing expectations, gathering feedback, and ensuring high customer satisfaction (CSAT).
- Plan and manage project timelines, resource allocation, budgets, scope, risks, dependencies, and escalations.
- Drive delivery excellence by implementing Agile, Scrum, and SDLC best practices while promoting continuous process improvement.
- Define and maintain project governance frameworks including sprint planning, sprint reviews,



retrospectives, steering committee meetings, and delivery governance
- Manage change requests, scope creep, impact analysis, approvals, and communication with clients.
- Monitor project health, track milestones, budgets, quality metrics, and overall delivery performance.
- Identify project risks proactively and implement mitigation plans to ensure timely delivery.
- Maintain comprehensive project documentation, MIS reports, meeting minutes, status reports, and governance records.
- Collaborate with internal stakeholders to improve delivery processes, team efficiency, and operational excellence.
- Monitor project financial performance, utilization, profitability, and ensure effective resource utilization.
- Ensure projects are delivered on time, within scope, within budget, and aligned with business objectives.

Required Qualifications & Skills

- 10+ years of experience in Project Management or Delivery Management within an IT Services company.
- Proven experience managing enterprise software development projects involving web, mobile applications, and custom software solutions.
- Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment.
- Strong leadership experience managing Technical Leads, Project Teams, and cross-functional stakeholders.
- Excellent client-facing communication, stakeholder management, negotiation, and presentation skills.
- Strong understanding of Agile, Scrum, SDLC, project governance, delivery management, and risk management.
- Experience in project planning, resource management, budgeting, scheduling, and delivery tracking.
- Hands-on experience with project management tools such as Jira, Azure DevOps, ClickUp, Trello, or similar platforms.
- Excellent analytical, problem-solving, organizational, and decision-making skills.
- Strong focus on delivery excellence, business outcomes,



and customer satisfaction.

Preferred Qualifications

- PMP, PRINCE2, Scrum Master, Agile, or equivalent project management certification is an added advantage.
- Experience managing large cross-functional teams and enterprise-scale software projects.
- Experience working with international clients and globally distributed teams.
- Exposure to AI-driven solutions, cloud technologies, or digital transformation projects will be an added advantage.
- Experience in IT consulting or client-facing service delivery environments is preferred.

What We're Looking For We're looking for a confident leader who takes complete ownership of project delivery, builds high-performing teams, and maintains strong client relationships. The ideal candidate should be able to balance business priorities, technical execution, and customer expectations while consistently delivering successful outcomes in a dynamic IT services environment.

Your Life @Hiteshi

What matters to you when you're looking for your next career challenge?

What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then Hiteshi should be your next career goal. Join us, not to do something better, but to do your best work ever!

Advantages:

At Hiteshi we offer a range of benefits allowing every colleague to choose the best options for their professional & personal growth. These include a Transparent work environment, Work-Life Balance, Great Learning Opportunities, Health Care and all the tools, technology and support to help you become the very best you can be.

Other benefits:

- Medical Insurance
- 5 days relax working
- Top-notch office Infrastructure/ Modern Office Facilities
- Maternity Leaves
- Team building and fun activities
- Experienced professional team
- Dynamic and friendly work environment
- Open and transparent communication
- Long term career growth opportunities
- Healthy snacks always available at the office and much more.

Find more about Hiteshi at: https://www.hiteshi.com

📌 Software Project Manager (Indore)
🏢 Hiteshi Infotech
📍 Indore