SME - Disastery Recovery Exercise

Experience: Not Available to Not Available years

Location: Noida, India

Skills: Disaster Recovery Exercise Coordination, Root Cause Analysis, Trend Analysis, Microsoft Office, Windows, Technical Documentation

Job Summary

Key Responsibilities

Provide technical support and assistance to solutioning, including providing technical guidance

Aid in Standard Application destination options mapping as well as assess infra and boot-strap service and identify remediations

Outline BCCM related capacity need and identify optimization

Assist with installation and configuration of software and hardware

Monitor and maintain progress for reporting and conduct reporting

Assist with development and maintenance of technical documentation

Collaborate with project team to identify and address technical issues proactively

Provide technical expertise and guidance to project team

Ensure all technical solutions are aligned with best practices and industry standards

Support solutioning and analysis through providing technical support and assistance

Experience Requirements (Essential):

In-depth knowledge of IT concepts including but not limited to software, hardware, networking, and security

Excellent communication skills including ability to communicate technical information in clear and concise manner to both technical staff and non-technical staff

Strong attention to detail with ability to identify and resolve technical issues quickly and effectively

Ability to work collaboratively with diverse team including stakeholders from different departments and levels of seniority





Robust problem-solving skills with ability to identify and address technical issues proactively

Proficiency in technical tools and platforms including but not limited to Microsoft Office and Windows

Experience with technical analysis and documentation

Key Responsibilities

1.

Coordinate And Manage Disaster Recovery Exercises

And Business Continuity Planning Activities, Ensuring Adherence To Best Practices And Quality Compliance In Line With Defined Slas.

2.

Facilitate Knowledge Sharing By Mentoring Team

Members, Preparing Standard Operating Procedures, And Maintaining Comprehensive Documentation For Disaster Recovery Processes.

3.

Validate The Change Order Implementation Plan

And Ensure Compliance With Human Error Protocols While Participating In Capacity Planning Initiatives To Ensure Robust Operational Readiness.

4.

Actively Engage In Customer Meetings To

Understand Challenges, Ensuring Positive Feedback And High Levels Of Customer Satisfaction Through Effective Communication And Issue Resolution.

5.

Conduct

In-Depth Analyses, Including Root Cause Analysis And Trend Analysis, To Validate Reports And Provide Insights For Performance Improvement To Key Business Stakeholders.

Skill Requirements

1.

Strong Understanding Of Disaster Recovery Exercise

Coordination And Business Continuity Planning.

2.

Proficient In Analysis Techniques Such As

Root Cause Analysis And Trend Analysis.

3.

Excellent Communication And Presentation Skills To

Liaise Effectively With Business Stakeholders.

- Familiarity With Documentation Standards And Process Improvement Methodologies.

Other Requirements

1.

Optional But Valuable: Certifications In Business Continuity Planning (Cbcp) Or Disaster Recovery Planning (Cdrp)

📌 SME Disastery Recovery Exercise (India)
🏢 HCL Technologies
📍 India