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Exciting # Job Opportunities for # Experienced Professionals
TCS HIRING -ServiceNow SPM Developer /Architect
Location - PAN INDIA
Total Experience Range: 6- 15 years
Must-Have
Technical Competency
- Experience as a Senior Technical Lead / Architect.
- Demonstrated experience in guiding and developing SPM engagements during design and implementation stages.
- Deep subject matter expertise related to ServiceNow SPM concepts such as Innvoation management, Demand Management, Predictive Intelligence, Virtual Agent, Playbooks.
- Conducting demos and working sessions with the client
- Provide technical guidance to Business Analyst
- Gathering requirements from the client
- Advising the client on good practices and recommended solutions
- Design solutions to maximum value while minimizing technical debt
- Refining Agile stories and tasks
- Reviewing work of technical consultants
- Mentoring and assisting technical consultants
- CSA and CAD certification
Behavioral competency
- Handles customer meetings and provide weekly/monthly reports for customer as well as TCS management.
- Strong abilities to manage conflicts that may arise with customers and/or TCS internal stakeholders
- Excellent communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges and impacts
Valuable-to-Have
- CTA certification
- Evaluate the tool stability and performance and provide recommendations
- Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives).
- Review and do proactive analyze and resolve application issues as needed.
- Define and document best practices and strategies regarding application deployment and infrastructure maintenance
- Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, ITBM, Etc..)
- CTA or any equivalent certification preferred