Company Description Tech 3Whiz provides expert repair, maintenance, and troubleshooting services for Commercial Kitchen Equipment's, medical devices, pharmaceutical equipment, packaging systems, and HVAC units with Offices in Mumbai, Hyderabad and Bengaluru. The company focuses on optimizing equipment efficiency, extending asset lifespans, and minimizing downtime for its clients. Tech 3Whiz specializes in commercial and industrial solutions, working primarily with business-to-business customers.

Team members collaborate with a range of industries that depend on reliable technical service and operational continuity.

Role Description The Service Manager – South Region is a full-time, on-site role based in India, responsible for overseeing service operations across the designated regional territory. This role involves managing service teams, scheduling and prioritizing maintenance and repair activities, and ensuring timely resolution of technical issues for commercial and industrial clients.

The Service

Manager coordinates with clients to understand service needs, monitors service quality, and implements process improvements to enhance efficiency and customer satisfaction. Day-to-day responsibilities include supervising technicians, tracking performance metrics, preparing reports,



and collaborating with internal departments such as sales and operations to support regional business growth. The role also requires adherence to safety standards, compliance requirements, and company policies.

Qualifications

Solid background in service operations management, including team supervision, workflow planning, and performance monitoring.

Experience in maintenance, repair, or technical service for industrial or commercial equipment such as HVAC, medical devices, or packaging systems.

Proficiency in customer relationship management, with the ability to communicate clearly, manage expectations, and handle escalations.

Skills in data analysis, reporting, and using service management tools or ERP/CRM systems to track activities and outcomes.

Knowledge of safety regulations, compliance standards, and quality assurance practices relevant to technical service environments.

Ability to work on-site, travel within the South Region as needed, and coordinate with cross-functional teams.

Bachelor’s degree or equivalent in engineering, technical discipline, or a related field; advanced qualifications or certifications in service management are an advantage.

Prior regional or multi-site management experience and familiarity with B2B industrial or commercial clients are highly beneficial.

📌 Service Manager – South Region (India)
🏢 TECH 3WHIZ
📍 India