Location: Delhi

Experience: 1–4 Years

We are looking for a Service Engineer to handle installation, troubleshooting, maintenance, and technical support for our AV and IT products across India.

Key Responsibilities:

- Installation, configuration, testing, and troubleshooting of IFP, Projectors, LED Video Walls, and other AV products .
- Handle desktop, laptop, printer, network, software, and other IT-related support for employees.
- Manage service tickets raised by customers and employees and ensure timely resolution as per TAT.
- Visit customer sites for installation, breakdown support, maintenance, and technical assistance.
- Coordinate with customers, vendors, and internal teams for quick resolution of technical issues.
- Maintain proper service reports,



installation reports, and ticket closure records.
- Provide remote technical support whenever required.
- Identify recurring issues and suggest preventive solutions.
- Willingness to travel Pan India as per business requirements.

Qualification: Diploma/B.Tech/B.E. in Electronics, Electrical, IT, Computer Science, or a related field.

- Required Skills: Valuable troubleshooting and problem-solving skills, basic networking knowledge, AV product knowledge, customer handling, communication skills, and willingness to travel.

📌 Service Engineer (Delhi)
🏢 Tonzo
📍 Delhi