Role & responsibilities :-

- Perform INSTALLATION of all Equipment.

- Provide demo for the installed product and inform about pros and cons for maintenance of it.

- Attend BRAKDOWN/SERVICE/CALIBRATION/LAB SHIFTING calls

- Escalate service complaints/ repair issues to reporting manager/HO if the issue is not resolved at site

- Follow up with HO/Customers for PO/Invoice/Payment on regular basis & update Zonal Manager

- Promote FILTERS/ other spares / new equipment as per the customers requirement in LAB

- Send faulty spare to HO with respective FIR

- Maintain stock in hand list regularly and get verified with HO/Zonal Manager regularly

- Maintain proper schedule to get analyzers calibrated as per recommended intervals

- Update yourself with complete knowledge of all the products

- Coordinate with customers regarding issues with equipment or LAB readiness for installation





- Interacting with customers on a regular basis related to service queries and requirement of spares, service support etc

- Send the reports of job done to HO and reporting manager on daily basis

- Generating revenue by way of AMC, Service calls, calibration and spare sale

Preferred candidate profile :-

- Also Perferred Fresher Candidates.

- Candidates should be ready for intense traveling.

- Valuable communication skills English, Hindi and the regional languages.

- Candidate should have knowledge about:
- temperature, Ph, humidity, pressure, Vacuum, gases (CO2, O2), humidity, clean room calib (dop, voc, particle count, etc), electrical, pipette calib...etc.

- Knowledge about biology microscopes, HVAC, autoclaves will be an added advantage

- ITI/ Diploma in Electrical / Electronic / Biomedical /Instrumentation

📌 Service Engineer - Mira Road, Male Candidate (Mumbai)
🏢 Shivani Scientific Industries
📍 Mumbai