Education: Bachelor's Degree in Mechanical / Industrial Engineering
Key Responsibilities:
- Manage installation and service operations
- Coordinate with clients and internal teams
- Lead and supervise Service Engineers
- Plan engineer deployment and service schedules
- Handle service documentation and reports
- Conduct recruitment and training of service staff
- Monitor team performance and incentives
- Control service department expenses
- Organize operator training programs
- Improve service processes using Odoo/ERP
Required Skills:
- Solid leadership and team management
- Excellent communication and coordination
- Knowledge of installation and after-sales service
- Problem-solving and decision-making skills
- Experience with Odoo/ERP systems
- Ability to manage multiple projects and deadlines