About the job

WE ARE HIRING – SENIOR TRAVEL CONSULTANT (OPERATIONS)

? Location : Gurugram (Sector 43)

? Company : Triphunter

? International Holidays | Luxury Travel | Music Festivals | Group Tours

At Triphunter , we don't just sell travel. We create unforgettable experiences across Europe, Tomorrowland, Asia, Tulum, Bali, Thailand, Dubai, Japan, Vietnam, Australia, New Zealand, and destinations worldwide. We are looking for a highly motivated and experienced Travel Consultant – Operations who can independently manage client bookings from confirmation to successful trip completion while delivering exceptional customer service.

? KEY RESPONSIBILITIES

- End-to-end handling of holiday bookings after sales closure
- Managing complete FIT, Honeymoon, Family Holiday, Luxury Travel, Group Tour, and Festival Travel files
- Booking and coordinating hotels, flights, transfers, sightseeing, cruises, rail passes, travel insurance, and special experiences
- Solid working knowledge of travel booking platforms such as TBO, Tripjack, Riya, Rezlive, Hotelbeds, DMC Portals, and other supplier systems
- Sourcing the best possible quotes, negotiating with suppliers, and ensuring maximum value for clients
- Creating detailed, visually appealing, and accurate travel itineraries

• Handling all client documentation, vouchers, confirmations, and pre-departure requirements

- Coordinating visa requirements and supporting documentation with the visa team

• Managing supplier communications and maintaining strong vendor relationships

• Sharing destination information, travel advisories,



weather updates, visa regulations, baggage rules, and important travel guidelines

- Providing excellent customer support before, during, and after travel
- Being available to assist guests during travel in case of operational issues, flight disruptions, hotel concerns, or emergency situations

• Managing client communication through WhatsApp, Email, and Calls with professionalism and promptness

- Upselling room upgrades, experiences, activities, insurance, airport transfers, and premium travel services
- Following up on pending documents, confirmations, and operational requirements
- Coordinating with Sales, Visa, Accounts, Marketing, and Management teams for smooth execution
- Tracking booking deadlines, payment schedules, visa timelines, and supplier cut-offs
- Assisting with payment collections from clients and coordinating vendor payments with the accounts team
- Maintaining operational trackers, booking records, and internal reports
- Ensuring every client receives a seamless, premium, and memorable travel experience

✅ IDEAL CANDIDATE

- 1–2 years of experience in International Travel Operations
- Strong destination knowledge of Europe, UK, USA, Australia, New Zealand, Japan,



Bali, Thailand, Vietnam, Dubai, Turkey, and other international destinations
- Excellent communication and client servicing skills
- Ability to independently manage multiple files simultaneously
- Strong negotiation and supplier management skills
- Exceptional attention to detail and problem-solving abilities
- Comfortable handling high-value luxury clients
- Ability to remain calm under pressure and manage travel emergencies effectively
- Passionate about travel and delivering outstanding customer experiences

⭐ WHAT WE OFFER

- Opportunity to work on premium international travel experiences
- Exposure to world-renowned events such as Tomorrowland and other global festivals
- High-growth environment with leadership opportunities
- Direct interaction with premium clientele
- Learning and development opportunities
- Dynamic, energetic, and travel-focused workplace culture

? WHO WILL SUCCEED IN THIS ROLE?

- Someone who treats every booking as if they were planning their own holiday.
- Someone who believes customer service doesn't end after payment is received.
- Someone who can confidently manage a travel file from the first confirmation to the client's safe return home.

? Apply at: [email protected] ? Office Location: Sector 43, Gurugram

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📌 SENIOR TRAVEL CONSULTANT (OPERATIONS) (Gurugram)
🏢 Triphunter.in
📍 Gurugram