We are seeking a skilled Salesforce CRM Marketing Cloud Developer with hands-on experience in Sales Cloud, Service Cloud, Salesforce Platform, Agentforce, and Marketing Cloud Engagement.

Responsibilities

- Design, develop, and maintain scalable Salesforce applications using Apex, Lightning Web Components (LWC), Flows, and Lightning Platform

- Configure and customize Sales Cloud and Service Cloud to support business processes

- Develop reusable components and automation following Salesforce best practices

- Design and implement integrations with external applications using REST APIs and middleware

- Configure security, sharing, profiles, permission sets, and role hierarchy

- Develop asynchronous processing using Batch Apex, Queueable Apex, Future Methods, and Platform Events

- Build AI-powered business solutions using Agentforce, Prompt Builder, and Einstein capabilities

- Participate in solution design, code reviews, testing, deployments, and production support

- Troubleshoot application issues and optimize system performance

- Create technical documentation and support Agile delivery processes

- Design, build, test, and deploy email campaigns using Marketing Cloud Engagement

- Develop responsive email templates using HTML, CSS, AMPscript, and JavaScript

- Configure and manage Journey Builder, Automation Studio, Contact Builder, Content Builder, and Data Extensions

- Create customer journeys, audience segmentation, and personalized marketing campaigns

- Execute campaign deployments and monitor campaign performance

- Manage subscriber data, preference centers, and data synchronization





- Build SQL queries for segmentation and campaign optimization

- Generate campaign reports and support marketing analytics

- Ensure adherence to Marketing Cloud best practices, governance, and email deliverability standards

Requirements

- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field

- 6 to 9 years of hands-on Salesforce development experience

- Experience implementing Sales Cloud and Service Cloud solutions

- Robust experience with Salesforce platform customization, integrations, and automation

- Experience working with Salesforce Marketing Cloud Engagement, including campaign development and customer journeys

- Experience with Agile delivery methodologies and source control practices

- Proficiency in Triggers, Integrations - REST APIs, SOQL SOSL

- Skills in Campaign Management, Email Deliverability, Email Personalization

Nice to have

- Familiarity with Flows, Security Sharing Model, Platform Events

- Knowledge of Change Data Capture (CDC), Named Credentials, Asynchronous Apex (Batch, Queueable, Future, Scheduled)

- Background in Git and CI/CD tools, Agile/Scrum methodology

- Hands-on experience with Agentforce and AI-enabled Salesforce capabilities

- Familiarity with Marketing Cloud Engagement, Audience Segmentation, Subscriber Preference Management

- Knowledge of Marketing Analytics Reporting

- Salesforce certifications such as Platform Developer I/II, Administrator, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Email Specialist/Developer

Location - Pune, Bangalore, Hyderabad, Chennai, Jaipur

📌 Senior Software Engineer – Salesforce Marketing Cloud (Bengaluru)
🏢 EPAM Systems
📍 Bengaluru