09 Aug
|
Samraat Group
|
Nashik
09 Aug
Samraat Group
Nashik
Role Summary The Senior Pre-Sales Executive is responsible for handling inbound and outbound leads, qualifying prospects, scheduling site visits, and supporting the sales team by ensuring a steady flow of high-quality leads. The role plays a key part in improving lead conversion and customer engagement.
Key Responsibilities
Lead Handling & Qualification
- Handle inbound leads from digital campaigns, portals, calls, and walk-ins
- Make outbound calls to prospective customers and explain project details
- Qualify leads based on budget, requirement, timeline, and buying intent
- Maintain high lead response time (TAT) and follow-up discipline
Site Visit Coordination
- Schedule and confirm site visits for interested prospects
- Coordinate with site sales teams for smooth visit execution
- Follow up post site visit to capture feedback and interest level
CRM & Data Management
- Update and manage leads accurately in CRM systems.
- Track lead status, follow-ups, and conversion stages.
- Prepare daily activity reports and lead status updates.
Customer Engagement
- Provide accurate project information, pricing, offers, and location details
- Ensure skilled communication aligned with brand standards
- Handle basic customer queries and route complex queries to sales team
Marketing & Sales Support
- Share lead quality and campaign feedback with marketing team
- Support project launches, promotions, and special sales drives
- Work closely with sales teams to improve lead-to-booking conversion
Key Performance Indicators (KPIs)
- Lead response time (TAT)
- Lead-to-site-visit conversion ratio
- Number of site visits scheduled
- Follow-up efficiency
- CRM data accuracy
Required Skills & Competencies
- Excellent communication and calling skills
- Strong persuasion and customer handling ability
- Target-driven and result-oriented mindset
- Basic understanding of real estate projects and sales cycle
- Proficiency in CRM tools, MS Excel, and call management systems
📌 Senior Pre-Sales Executive - Real Estate (Nashik)
🏢 Samraat Group
📍 Nashik