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Key Responsibilities
1. Sales Governance & Compliance
- Develop and implement sales strategies & governance policies and frameworks.
- Ensure compliance with legal, regulatory, and internal standards.
- Monitor and maintain records of all legal cases involving sales, including dealer infringement matters.
- Oversee adherence to pricing frameworks: domestic/export price lists (PR00), discounts, and pricing guidelines.
- Conduct regular audits of sales activities, including:
- Timely submission and quality of sales indents.
- Verification of end-user data.
- Act as the single point of contact for:
- Standardized sales quotation formats.
- Review and updates of General Terms & Conditions in collaboration with stakeholders.
- Analyze and apply group-level guidelines related to sales governance.
1. Sales Process Administration
- Manage C4C and ensure accurate and updated sales data.
- Drive end-to-end (E2E) sales processes and CRM utilization.
- Support sales teams with onboarding, sales manuals, and process documentation.
- Maintain customer master data,
territory mapping, and account assignments.
- Manage sales-related documentation/reporting to KSB SE (e.g., FC, MTP, COI ).
- Serve as the Single Point of Contact for:
- Dealer-related matters: policies, onboarding, agreements.
- DMP, PRIME portal improvements.
- Sales-related DTC projects and pump selection software coordination.
1. Reporting & Analytics
- Generate and manage sales dashboards and reports (e.g., Sales Target vs Achievement, Order Intake, Forecasts).
- Track key performance indicators (KPIs) to support strategic decision-making.
- Analyze sales trends, gaps, and identify areas for process enhancement.
1. Cross-Functional Collaboration
- Collaborate with Finance, Legal, DTC, and other functions to ensure aligned and compliant sales operations.
- Serve as the administrative liaison between the sales team and internal support functions to resolve issues and improve efficiency.
📌 Senior Manager/AGM- Sales Strategy & Governance (Pune)
🏢 KSB
📍 Pune