Company Description
About Our Company
TSS Consultancy is a rapidly growing product-based company dedicated to delivering comprehensive solutions tailored to the unique needs of Fintech and Regtech organizations. Our mission is to fight financial crime through innovation and expertise. With a keen understanding of the market, we have developed cutting-edge products that set us apart in the industry.
Our commitment to excellence has earned us the trust and partnership of some of the most prestigious institutions. We proudly serve 9 out of the top 10 brokers, 4 out of the top 5 private sector banks, and 3 out of the top 4 exchanges. Our client portfolio extends further, including leading financial institutions and regulatory bodies, reinforcing our reputation as a reliable and forward-thinking partner.
We have our vibrant offices in the cities of Mumbai, Rajkot and Gandhinagar. In our growing presence we currently have our clients across India, South Africa and USA.
For more information : www.trackwizz.com
Job Description
Customer Compliance Request Management
• Receive, process,



and manage customer compliance checklists and questionnaires with
high accuracy and attention to detail
• Provide prompt, comprehensive, and well-documented responses to customer
compliance inquiries within established SLA timelines
• Verify accuracy of all compliance responses before submission to customers
• Maintain a centralized repository of compliance documentation and responses for easy
retrieval and audit trails
• Track compliance request status and follow up to ensure timely closure
Internal Cross-Functional Coordination
• Identify and escalate compliance requests to appropriate internal teams (Engineering,
Security, Operations, Product, etc.) when responses are not immediately available
• Coordinate with internal stakeholders to gather required information, documentation, and
approvals
• Establish and maintain robust working relationships across departments to facilitate quick
turnar

📌 Compliance Coordinator | Mumbai
🏢 TSS Consultancy
📍 Mumbai