Title and Summary

Senior Content Strategy Analys

t
Job Title: Sr Content Strategy Analyst / Sr Technical Writ
erSummar
y:Content Strategy and Development (CS&D;) provides the technical a
ndoperational information that customers and stakeholders need to
dobusiness with Mastercard. CS&D; is committed to driving the business goa
lsof Mastercard by maximizing the impact of content. We foster solutions
toprovide the right content, to the right stakeholders, in the right format, at t
heright time. We accomplish this goal by collaborating with business partne
rsto understand customer needs and deliver timely, high-quality information
ina wide range of media and language

s.
Overvi
ew:This position involves creating and delivering technical content
andpublications about Mastercard products and services for our customers.
Theposition involves performing all stages of the processes to publish techni
calcontent in online, mobile, and printed formats. It also includes researchi
ng,evaluating, selecting, and implementing recent enterprise-wide processes
andtechnologi




es.• Are you passionate about technology and finding new ways of do
ingthings that challenge the status q
uo?• Do you enjoy finding new solutions for delivering digital conte
nt?• Do you enjoy working on a team that interfaces with business partn
ersacross the glo

be?
R
ole:• Work with cross-functional teams and multiple Business/Product Owner
s tocreate original content and update existing technical con
tent• Accountable for the successful completion of high-quality projects within
thetechnical writing func
tion• Ensure updates are made to content in accordance to the CS&D; wri
tingstand
ards• Manage day-to-day writing and publishing needs to deliver content on
linefor consumption through multiple channels including web and mo
bile• Provide excellent customer service to our business partners and custo
mers• Author in XML or markdown, a tool utilized for content creation and edi
ting• Publish technical content to multi

📌 Content Strategist (Vadodara)
🏢 Mastercard
📍 Vadodara