Trainer – Learning & Development Amadora Gourmet Ice Cream Pvt Ltd
Chennai Full-time

About Amadora
Amadora is one of India's leading artisanal gourmet ice cream brands, founded in 2011. We operate 12+ stores across Chennai, Bangalore, and Hyderabad through a mix of company-owned and franchise outlets, with a central production kitchen in Velachery, Chennai.
We're in an active growth phase — expanding our franchise network across South India and building the systems and people to scale with quality intact.

The Role
We're hiring a Trainer to own our learning and development function end-to-end. You'll design training programs, build the training calendar, and personally deliver content across every level of our store organisation — from new associates to multi-store managers — across all three cities. This is a hands-on leadership role: you will both lead a small training team and stand on the shop floor delivering training yourself.

If you've come up through QSR, F&B;, or retail training and you're excited by the idea of building a training function (not just running one)



for a premium, fast-growing brand, this is for you.

What You'll Do
Build and maintain a structured training curriculum for every role — Associate, Senior Associate, Shift Manager, Store Manager, Cluster Manager / Multi-Store Manager — with transparent competencies, assessments, and certification standards for each level.
Run the annual training calendar across Chennai, Bangalore, and Hyderabad, including new hire onboarding, refresher modules, new product launches, SOP rollouts, and franchise team training.
Deliver training personally — both classroom and on-the-floor — and travel regularly across our three city clusters to do so.
Lead and grow the training team (Lead Trainer + city-level trainers), set their delivery standards, and review their output.
Train franchise teams on Amadora standards before store openings and conduct periodic audits to ensure consistency.
Create training collateral — manual

📌 Trainer – Learning (Chennai)
🏢 Amadora Gourmet Ice Cream & Sorbet
📍 Chennai