Multi-Store Manager – Retail Operations Amadora Gourmet Ice Cream
Chennai / Bangalore

Running one store well is a skill. Running several — without losing your grip on any of them — is something else entirely. That's the person we're looking for

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About
UsAmadora Gourmet Ice Cream has been one of South India's most loved artisanal ice cream brands since 2011. We operate across Chennai and Bangalore, with an active expansion underway. As we scale, we need a sharp, grounded operations leader who can hold our stores to a high standard — and build the systems that make that standard self-sustainin

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The R
oleAs Multi-Store Manager, you will have end-to-end accountability for a cluster of Amadora stores. This is not a desk job. You'll be on the floor, in the numbers, and in the conversation — every d

ay.
What You'll Be Responsible
ForOperations & Stand
ardsOwn daily operations across your cluster of stores — opening/closing compliance, staffing, service flow, and cleanli
nessConduct structured store visits with written observations and follow-thr




oughEnsure product quality and presentation standards are consistent across every ou
tletIdentify and fix operational breakdowns before they become ha
bitsPeople & Perform
anceHire, onboard, coach, and where necessary, exit store-level s
taffBuild a culture of accountability — shift leads and store managers should run their stores, not wait for you to run it for
themConduct regular performance reviews and create development plans for high-potential team mem
bersReduce attrition by building teams that actually want to
stayCommercial & Financial Accountabi
lityTrack daily sales, waste, and cost metrics across your clu
sterFlag variances and drive corrective action with urg
encyManage petty cash, vendor coordination, and inventory discipline at the store l
evelOwn your cluster's P&L; contribution — you'll know your numbers
coldCustomer Experience & B
randMonitor customer feedback across Google Reviews, Swiggy, Zomato, and in-s
t

📌 Multi Store Manager (Chennai)
🏢 Amadora Artisan Ice Cream
📍 Chennai