About Us

TopSource Worldwide is a global team with deep local expertise. We operate in 100+ countries, helping businesses of all sizes streamline their payroll, Employer of Record (EOR), and accounting operations. Our mission is simple: to empower growing companies with enterprise-grade solutions that are easy to deploy, scalable, and cost-effective. What sets us apart? A high-touch, consultative approach built on trust, transparency, and consistency. Internally, we champion a no-blame culture and people-first leadership - because we believe business success starts with a thriving team.

Overview of the Role

We’re looking for a Client Associate (General Ledger & Reporting) to join our Pune office. In this role, you’ll be the link between our clients and our delivery teams, ensuring accounting excellence, smooth process transitions, and exceptional client experience across multiple time zones.

What You’ll Do
The roles and responsibilities include the following:
Handle book-keeping/accounting activities, finalization of accounts, Reconciliations & Reporting, Statutory Compliances




Assist in transition of recent processes from existing and new clients.
Ensure all work meets with the SLA/Compliance requirements of the business and client
To implement changes effectively and mitigate any impact on clients and ensure colleagues are adequately trained and briefed on the new ways of working
To join client service review meetings and demonstrate expertise to bring value to the client and their organisation
Develop and maintain effective client relationship.
To immediately respond to any client escalations, supporting the resolution of the problem and implementing the necessary preventative actions
Ensure any compliance incidents are reported and resolved correctly
To support with the creation and updates of standard operating procedures and processes
To ensure the team you are a member of delivers the required levels of service performance to clients
Help coach and train othe

📌 Client Associate (India)
🏢 Topsource
📍 India