Responsibilities:
Coordinate with internal teams to ensure seamless execution and customer experience.
Track pending tasks and follow up to ensure timely completion.
Execute operational requests accurately within defined SLAs and turnaround times.
Maintain operational records, documentation, and process compliance.
Prepare MIS reports, dashboards, and track daily, weekly, and monthly operational metrics.
Monitor productivity, TAT, quality, and business performance.
Identify operational risks, process gaps, and improvement opportunities.
Support leadership with business reports, analytics, and key performance insights.

Skills:
Excellent communication and interpersonal skills.
Solid coordination and stakeholder management abilities.
High attention to detail and accuracy.
Analytical and problem-solving mindset.
Ability to work with data and generate actionable insights.
Proficiency in Microsoft Excel, Google Sheets, and reporting tools.

Experience & Qualifications:
Master or Bachelors degree in Finance or a related field.
2 to 4 years of experience in Customer Experience, Business Coordination and Operations
Experience in personal finance advisory, financial services, fintech or banking.

📌 Business Coordinator (Hyderabad)
🏢 1 Finance
📍 Hyderabad