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- Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth. Position Overview Position Title Senior Circle Head - DSF Department Direct Sales Force (Direct Distribution) Level/ Band 501 -Senior Manager Role Summary:

- Drives sales in the zone through liaison with channel partners, Interacts with sales staff of the channel partners to motivate them to sell company products, Manages customer queries & complaints & ensures they are resolved.

1. Organizational Relationships

Reports To Regional Sales Manager / Zonal Sales Manager

Supervises

Sales Managers and WPOs

Job Dimensions

Geographic Area Covered

North Zone

Stakeholders Internal

Distribution Operations, Operations, Marketing, HR





Stakeholders External Key Result Areas Drive sales in the zone through liaison with channel partners Top line and bottom-line responsibility for sales through the respective channel partners Coordinate with the senior management of channel partners to set targets & review mutual expectations Coordinate with channel partners to decide contests for their sales teams Arrange for marketing material for the channel partners Develop contests for sales teams of channel partners Interact regularly with channel partners to provide them with sales status, product updates, business required etc. Interact with sales staff of the channel partners to motivate them to sell company products Visit the branches of channel partners on a regular basis to observe the sales process & resolve any escalated queries Inform the sales staff at the branches about the various contests being held & motivate them to perform better Track business on a daily basis & give feedback to sales team as well as senior management Facilitate delivery of marketing material to outstation locations Manage customer queries & complaints & ensure they are resolved Handle customer queries & complaints received through channel partners Facilitate case submission & issuance for the channel partners sales teams Coordinate between channel partners & operations team to ensure all pendency is resolved Facilitate claims resolution & give update on the same to channel partners Manage & develop a team of reportees

Set targets for the reportees & review their performance on regular basis

Look after manpower requirements at clients end as well as for the team





Set sales strategies for the team and follow up with the team to ensure that they are achieving their targets & provide them with regular feedback

Provide support to team members in every possible way for them to achieve their targets

Drive adherence to SOP s & ensure compliance

Ensure compliance in business through mock calls at the channel partners offices

Ensure that the form is being filled correctly to avoid any fraud or misrepresentation

Educate the sales teams of channel partners on the importance of compliance

Ensure that no mis selling happens at the sales offices & that no wrong information is being given out by the CA/BR team Prospect new channel partners Look out for prospective channel partners & analyze the feasibility of collaborating with them Approach them with a business plan & start negotiation Analyze competition & device sales strategies accordingly Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes Skills Required Technical Behavioral Essential Desired Interpersonal skills Communication skills Creative thinking skills Supervising / Leadership skills Teamwork Skills Influencing skills Relationship Building skills Decision making skills Incumbent Characteristics Essential Desired Qualification Graduate PG/MBA Experience 6-8 years Disclaimer:

Tata AIA Life Insurance does not charge any fees from candidates during the hiring process. If the application aligns with our requirements, you may be contacted for further steps. Verify job offers through official Tata AIA communication channels to avoid fraud. The is the sole property of Tata AIA Life Insurance. The content of this JD is confidential, and unauthorized changes or reproduction are forbidden. To know more about Tata AIA Life, click on the weblink:

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Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Circle Head - DSF (Bengaluru)
🏢 TATA AIA LIFE INSURANCE
📍 Bengaluru